Privacy Policy

Effective Date:

01-01-2024

Rafael Serrano Photography

("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and A2P messaging systems.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide when filling out forms on our website or during your use of our services.Usage Data: Information on how you interact with our website, services, and communications, such as IP address, browser type, pages visited, and time spent on the site.Messaging Data: Information collected when you opt-in to receive text messages (A2P messaging) from us, including your phone number, message content, and delivery status.

2. How We Use Your Information

We use your information for the following purposes:

To Provide Services: To deliver the services you have requested, including one-on-one mentorship sessions, updates, and communications related to your purchases. To Communicate with You: To send you important updates, confirmations, and marketing messages via email or text messaging (A2P messaging).To Improve Our Services: To understand how you use our website and services so we can improve them and provide a better user experience. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Text Messaging (A2P Messaging)

When you provide us with your phone number and opt-in to receive text messages, you consent to receive SMS/MMS messages related to our services, including promotional and transactional messages.

Message Frequency: The number of messages you receive will vary based on your interactions with us.Opt-Out: You may opt-out of receiving text messages at any time by replying "STOP" to any message or contacting us directly.Message and Data Rates: Message and data rates may apply. Check with your mobile provider for details.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee the absolute security of your information.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as they agree to keep this information confidential.Legal Requirements: We may disclose your information if required by law or in response to a legal process.

6. Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.Correct Your Information: Request that we correct any inaccuracies in your personal information.Delete Your Information: Request that we delete your personal information, subject to certain exceptions.Opt-Out of Marketing: Opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at [Your Email Address].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Rafael Serrano Photography

Email: [email protected]

Phone: 2147616160

Address: 17480 DALLAS PARKWAY SUITE 119, DALLAS, TEXAS, 75287